unifi protect app can't find controller

joniecagley27027 May 11, 2022 app , controller , protect , unifi Comment

It seems as the AP cannot contact your Controller as far as the logs show. Log into your Unifi Controller.

Unifi Protect Ios App No Longer Sees The Controller Ubiquiti Community

This works for both free and paid plans.

. Update the host to inform to the hostname or ip address of the Unifi Controller. In my case I changed this. Set up DHCP to provide the controllers IP when the AP gets its IP on boot from the DHCP server or create a hostname entry for unifi that points to the controllers IP.

Press J to jump to the feed. That setup process youre referring to is I believe to setup a brand new or freshly reset UDMP or UNVR from an out-of-box state to associate it to a UI account. When I go to set it up it says the servers IP is 25something.

The server has an IP of 1921681015 but has Hamachi installed. Protect is organized as follows. Firewall options disabled on Mac Tower.

The option that I took or maybe it is two options is. Try seeing if the app just has switched to other addresses for the controller. Download from the App Store.

Click Learn more in the notification stating that the device is associated with a different UniFi OS Console. Apparently you can not use the app and the unifi controller service together. You control your data at every step.

One or more Protect cameras or security products. Download the app 2. Factory reset the access point install the chrome discovery tool install the unifi applications make sure 32 and 64 java is installed once the access point is pending then you can go into the desktop application and adopt it.

After I disable the cloud access on the UNVR my iPad cant recognize the controller anymore while connected to the local network. You can use Ubiquitis WiFiman mobile app to find your consoles IP address. My iOS app did the same as yours but when I went to the controller settings the i next to the controller name and image there are a bunch of addresses you can use to connect IPv6 internal external cloud etc try one.

Alternatively you can scan the QR code on the back of the AP. After logging in click the Protect icon in your consoles listing to launch the application. You will still need to reset the AP so it does not use the IP of the laptop as the controller.

I configured my DNS server with an alias that allows unifi to resolve to the UniFi Controller. Click on the menu top right Scan QR. Uninstall the app and make your tablet forget any AP in its memory.

Three ways to adopt from the controller. 6 - Download and install controller software on Mac Pro tower. Make sure your computer and UniFi OS Console are on the same network.

Log in to the new UniFi OS Console open Protect and click Add Devices in the UniFi Devices tab. There are a number of ways that this can be resolved other than putting the Controller on the same subnet as documented in UniFi Device Adoption Methods for Remote UniFi Controllers. Is it still not.

4 - Run cat cable from LAN jack on adapter to switch. Download from the Google Play. Address is what is listed as Hamachis.

5 - Run cat cable from switch to Mac Pro tower. 3 - Run cat cable from POE jack on adapter to AP. The Unifi AP will show up in the list of discovered devices.

Open the UniFi Protect application go to Settings General Advanced locate the devices password then write it down. Interestingly the LCD display of the cloud key UCKG2 displays all devices and clients currently online. The Cloud Key Gen2 Plus comes pre-installed with.

7 - Run discover app to find device on Network and go from there. Controller running on Cloud Key G2 firmware re2024 network version. Download from the App Store.

You can try even checking the controller on the laptop and it will show up the AP. If you dont see the access point make sure your WiFi on your mobile device is enabled. If this is set incorrectly the devices cant figure out how to connect for provisioning.

Whether accessed locally or via cloud the controller configuration is missing no devices no clients etc. In the upper right corner tap Add Controller 3. It is currently on a win7 VM I have.

Enter a name your HostiFi server name username and password then tap Log In in the upper right corner Username is case-sensitive Troubleshooting Something went wrong. Enable Make controller discoverable on L2 Network in controller settings disable or adjust windows firewall and it should appear in the list of sites. Host configure and monitor all of your networks devices from a central mobile app.

You can use the Ubiquiti WiFiman app to find the IP address of your UniFi OS Console. If you cant access your Console on your web browser you will need to collect the support logs via SSH. A compatible HDD for storing video footage although you can set up Protect without one.

Enjoy free remote access to live and recorded video captured by your UniFi Protect cameras. Once logged in click on the grid icon in the top-right corner of the screen go to Settings Advanced Console Controls and click Download Support File. Type your consoles IP address into a web browser.

A UniFi OS Console. At the bottom tap Connect to a controller manually 4. Start the app on your mobile devices.

To learn more about compatibility standards and view a list of incompatible HDDs see UniFi - Hard drive compatibility and management. Unleash the full power of UniFi Protect to manage your cameras users alerts and other system settings from directly within the mobile applications. To use UniFi Protect you will need.

Ubiquitis Hybrid Cloud Technology connects directly to your devices for video streaming bypassing the cloud for maximum speed and security. Now everything is provisioned again. After the reset then you can adopt to the new controller.

I have a Ubiquiti Unifi access point and am trying to move the controller to a server Ive spooled up. 6043 appears to have lost all configuration overnight. Learn how to access your Unifi Protect controller via SSH and how to repair the error fault code showing Unifi Protect Controller Offline - Lost Power.

Unifi Protect Review And Setup Guide Lazyadmin